TeamAsia News

Bea Lim: Secrets of a Successful Leader in Marketing

&NewLine;<div class&equals;"wp-block-image"><figure class&equals;"aligncenter size-large"><img src&equals;"https&colon;&sol;&sol;old&period;teamasia&period;com&sol;wp-content&sol;uploads&sol;2021&sol;05&sol;BEA-2-1536x1391-1-848x768&period;jpg" class&equals;"wp-image-23060"&sol;><&sol;figure><&sol;div>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Bea grew up in a healthy family&comma; but she always had another family by her side called TeamAsia&period; She has been working at TeamAsia&comma; an integrated marketing experience company&comma; since she was only six years old&comma; being the owner’s daughter&period; Over the years Bea has studied hard and invested in her own development in order to be recognised as a real asset to the company&comma; as she is today&period; Bea is not afraid of change and embraces the challenges it brings&period; In this interview she reveals to us how TeamAsia has managed to remain a leader in its field of business despite the recent difficult times&period; For Bea&comma; the relationship with the staff is like a family and this is probably the key to her success as a Managing Director&period; The COVID-19 pandemic has also changed a number of business and personal priorities and today Bea devotes more time to yoga&comma; cooking and her recent certification for &OpenCurlyQuote;Trauma and Tension Release’ practice&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>How much do you feel the weight of responsibility that goes with success&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">For me&comma; success is all about making a positive impact in your work&comma; in your community and in your country&period; When I was younger&comma; my idea of success was all about a long list of accomplishments and accolades within a specific time frame in order to be able to say &OpenCurlyDoubleQuote;you’ve made it” within your industry&period; But today&comma; it’s really about the impact that you have in your line of work and in life in general&period; The responsibility that comes with it is all about making sure that whatever you do&comma; you do it right and you do it well&period; And it’s a big bonus if you are able to inspire others to do the same – or at least get them to &OpenCurlyQuote;pay it forward’&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>How difficult has this journey been for you&quest; What were the first barriers you encountered&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">This journey has been my biggest learning experience&period; It’s been beautiful&comma; exciting&comma; challenging&comma; humbling and everything in between&period; I grew up with TeamAsia&period; I watched my parents build it up from the start&period; I experienced the business’ &OpenCurlyQuote;firsts’&comma; the peaks&comma; the valleys and the amazing growth through the eyes of a daughter&comma; and then later on&comma; a part of the team&period; I would kid around and say that TeamAsia was my first &OpenCurlyQuote;job’ and I was only six years old when I started working&period; We would be part of an assembly line at home&comma; helping out with event invitations and mailing them off to different parts of the country and then across Asia&period; It was a unique and awesome way to learn geography&excl; I continued on with summer jobs&comma; rotating my summers around the different departments within the agency including work like updating the database&comma; filing accounting reports&comma; helping out with IT&comma; customer service and then&comma; later on&comma; managing my own events and projects&period; That’s what made me fall in love with TeamAsia&period; It was learning about the nitty gritty of the business while getting to know each member of the team&period; I fell in love with one particular account&comma; the &OpenCurlyQuote;League of Corporate Foundations’ – and that prompted me to stay on beyond the summer and work at TeamAsia full time&period; I was &OpenCurlyQuote;TeamAsia’s’ first Marketing Manager&comma; working directly with my Dad&comma; Michael Hamlin&period; I represented the agency in various industry associations and events and strengthened relations with various clients&comma; while honing my creative skills – especially in conceptualisation and writing&period; I loved every part of it&period; But I also wanted to learn more and expand my horizons&period; I went to the US to continue my studies in &OpenCurlyQuote;Integrated Marketing Communications’ at Emerson College in Boston&comma; MA&period; I had plans to hone my skills further and then later on bring it back home to TeamAsia&period; But as John Lennon said&comma; &OpenCurlyDoubleQuote;life is what happens to you when you’re busy making other plans&period;”<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">My Dad passed away after bravely fighting cancer while I was still finishing at graduate school&period; So&comma; I made a decision to come home and take care of my family and our business&period; I took on the role of Managing Director&period; That was a very difficult part of the journey -juggling the grieving process&comma; stepping into a new role and bringing people together after losing such a beautiful role model and mentor&period; It was also about keeping the business thriving in the midst of digital transformation&period; Sometimes I look back and think how I managed it and then I just shake my head and thank the powers that be that I made it through&period; That’s where the amazing and fabulous partnership I have with my Mom comes in&period; She is a rock&comma; not only at home but in the industry too&period; All the training&comma; values and business ethics I received from my parents kicked in and the experience I had abroad helped me bring something new&comma; fresh and exciting to the table&period; With new roles and responsibilities however&comma; come the barriers of change&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">One was having to counter the perception of being the &OpenCurlyQuote;COO’ or &OpenCurlyQuote;child of the owner’ instead of someone who was really at the helm managing the business day in&comma; day out&period; Another was being perceived as &OpenCurlyQuote;too young’ for the role&comma; which led folks to think I was inexperienced or that I was the default&period; Ouch&period; What people didn’t see was the passion&comma; determination and the fact that I knew the business inside out&period; Couple that with the grieving and it was quite rough&period; But that’s when I learned to focus on what really mattered&comma; to toughen up and clear out the noise and push forward instead of just soldiering on&period; That’s when I learned that teamwork really does make the dream work and as long as you have a solid team with the same vision and heart as you&comma; you’re good&period; That’s when I learned that success was not about the many lists of accomplishments and awards&comma; it was powering off your laptop at the end of the day knowing you made a good and positive difference in someone’s life or someone’s work&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Can you share more about your work at TeamAsia including the big campaigns and your daily commitments&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Our everyday goal in TeamAsia is to bring our brands&comma; partners and employees to the next level of experience&period; It’s always upping the ante and &OpenCurlyQuote;besting’ the last thing you did&comma; not only with your work&comma; but also how you connected and engaged with your team members and partners&period; With those goals in mind&comma; I see to it that our team of experienced experts generates campaigns that are creative and strategically attuned to the needs of brands and their audiences&period; I make sure that we walk the talk because it is important to meet or even go beyond the expectations of our clients in order to give them a high-level experience through all our services including events and activations&comma; branding and design&comma; digital marketing&comma; content marketing and video storytelling&period; At the same time&comma; I’m always on the lookout for what’s new&comma; innovative and transformative for our clients&comma; while ensuring our &OpenCurlyQuote;TeamAsians’ are creative&comma; productive and well taken care of&period; Our team comes first because happy&comma; inspired and motivated teams deliver that extra spark&excl; I push my fellow &OpenCurlyQuote;TeamAsians’ to &OpenCurlyQuote;go beyond’ and break boundaries&comma; cultivating an environment that strives for excellence&comma; inspiring one another to think big and be as passionate as they can be in what they do&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">At the same time&comma; I like to make sure that the workplace is a safe environment for our team to have fun&comma; be themselves and deepen their relations with other members of the team&period; We’re not just an agency&comma; or a team&period; We’re a family and that’s how we survived and thrived during the pandemic&period; We quickly pivoted and claimed the &OpenCurlyQuote;new normal’&comma; using TeamAsia’s 29 years of solid experience to take care of our clients and cultivate their brand stories&period; One of our biggest campaigns was launching our very own proprietary strategic marketing approach which is called the &OpenCurlyQuote;Integrated Marketing Experience’ or IME&period; The pandemic pushed us to step out of our comfort zone and think bigger on how we can still be of service to brands&period; Through IME&comma; we are able to bring our marketing efforts to the next level by empowering consumers to take part in a brand’s story by genuinely engaging them across a variety of channels&period; It is all about genuine and meaningful connections – which is right up our alley&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<div class&equals;"wp-block-image"><figure class&equals;"aligncenter size-large"><img src&equals;"https&colon;&sol;&sol;old&period;teamasia&period;com&sol;wp-content&sol;uploads&sol;2021&sol;05&sol;BIL-Capture-3-509x768&period;png" class&equals;"wp-image-23061"&sol;><&sol;figure><&sol;div>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Compared to a few years ago&comma; how much has the world of marketing changed&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">A lot&excl; And it continues to evolve with the changing economic landscape&comma; the ideas and culture exchanges&comma; the advancement of technology and the shifts brought on by the global pandemic&period; Even before the crisis&comma; the digital age was already on the rise&period; The pandemic just accelerated the speed of adoption because we&comma; both brands and consumers&comma; were launched into a &OpenCurlyQuote;new normal’ of needing to connect&comma; to consume&comma; to survive and to grow online&period; This is also one of the reasons why we developed our own marketing approach which is the IME -to be able to fully adapt to the brands and consumers’ needs&period; We want brands and consumers to have genuine and meaningful connections despite having restrictions&comma; strengthening ties in order to say&comma; &OpenCurlyDoubleQuote;we’re in this together&period;” Marketing today is more than just one-way communication&period; It’s about going deep into what consumers need now and looking into ways to deliver next level experiences that will forge those genuine connections&period; You need to be strategic and data-driven&comma; but more importantly&comma; authentic to fully grasp the needs of both brands and consumers&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>How do you make these changes benefit you as a company&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">We don’t see change as a problem&comma; we see it as a challenge and an opportunity to grow&period; In TeamAsia we believe in being flexible and agile as we adapt to the changes around us&comma; both in the industry and in society&period; When the SARS epidemic hit Asia in the early 2000s&comma; TeamAsia made the decision to diversify its services and also work towards getting its team to be more mobile&period; As we started servicing tech clients&comma; we also adopted their tools and technology to make us more efficient and effective in our work&period; The investments and digital transformation through the years proved to be one of the best decisions we’ve ever made when we were suddenly struck with the pandemic lockdowns last year&period; The shift to work from home was easier for us because the infrastructure was already in place&period; We got to focus on our people and our clients&comma; helping them through the &OpenCurlyQuote;big pivot’&period; We also have our own remote work playbook that helps navigate through the shift from onsite work to online work&period; It outlines not only the tools and technology at our disposal&comma; but also ways that we can combat online fatigue and remote work burnout through time blocks&comma; &OpenCurlyQuote;no-meeting Wednesdays’&comma; employee engagement activities and mental health programs&period; We also support our clients through the changes they are experiencing&comma; especially in the marketing field&period; It’s not just about providing expertise in the industry&comma; but also looking at strategies to pivot&comma; grow and claim the new normal as partners&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Why is it so important to be able to adapt to change&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Because the only thing constant in this world is change&period; It’s the name of the game&period; If you can adapt to change you get to stay in the race&period; As a marketing experience firm&comma; it is very important for us to be in the know about the latest trends&comma; technology and strategy because that is what helps us maintain our partners’ visibility&period; We believe in exploring and taking advantage of new tools and ways to create meaningful connections for brands and consumers&period; But adapting to change doesn’t mean we’re neglecting the past&period; We acknowledge that there are still some things better done traditionally&period; Like reading from a physical book instead of a tablet because the smell of the pages just gives us a different escape and experience&period; It’s just about spicing things up and adding more to the table to make your dish look better and taste better&period; And this is what our IME approach is all about&period; It’s taking your game higher than ever and knowing there is no one way of doing things&period; It gets your creative juices flowing at all times and brings brands and consumers to the next level of experience&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Of all the campaigns you have undertaken&comma; which one would you single out and why&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">TeamAsia is a nation-builder&period; We absolutely love taking on projects and campaigns that are directed at driving progress and economic growth in the Philippines&comma; which&comma; in turn&comma; will uplift the nation and its communities&period; One particular campaign that is very close to my heart is the work we’ve done with the Philippine &OpenCurlyQuote;IT-BPM’ industry for the past two decades&period; I believe that TeamAsia grew as the industry grew as well&period; When it started blooming in 2004&comma; TeamAsia came on as a partner to tell its story through branding initiatives&comma; C-level events&comma; public and media relations and digital marketing&period; Our goal was simple&colon; put the Philippines on the map&excl; Through the years&comma; the industry grew exponentially&comma; with its unique and excellent brand of service eventually becoming one of the top investment destinations in the world&period; Through all the twists&comma; turns&comma; landscape changes and technological advancements&comma; TeamAsia was there to continue writing and weaving this industry’s narrative with the Filipino people at its core&period; Today&comma; the industry stands strong as one of the main economic drivers of the Philippine economy&comma; employing more than 1&period;3 million people in the industry&comma; servicing the world with heart&comma; passion and excellence&period; Getting to see this industry grow and continue making a positive impact in its community&comma; allied sectors&comma; the whole country and the rest of the world even amidst the pandemic&comma; is nothing short of remarkable&period; And knowing we are part of this story is mind-blowing&period; I want to continue being part of stories like these that really move the world&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>What can you tell us about Bea as a public speaker&quest;What do you get and what do you give on stage&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">I’m a storyteller more than anything&period; I always say that I’m in constant pursuit of stories that move the world&period; I love to read&comma; write&comma; hear and experience stories&period; I love building upon them&comma; looking at the best ways to mould them into their best shape and form&period; Going on stage to speak is another fabulous form of storytelling for me&period; When I am given a topic to speak about&comma; I really go in deep&period; I look into ways to make the topic really come alive&comma; to make it pop and to make it relevant and impactful to whoever is in the audience&period; Then I look into means and ways to make it fun and engaging&comma; because I believe that that’s how you make that first connection&period; It’s not just about the first dramatic line or how you walk on stage&period; It’s about making that genuine connection&comma; hitting the right spot down to the core saying&comma; &OpenCurlyDoubleQuote;I get you&comma; and here is how we’ll talk about that&period;” It’s about meaningfully connecting and engaging with people who want to know more&comma; who are craving learning and growth and adventure through topics and issues that resonate with them&period; And yes&comma; I give it my all – 125&percnt; every time&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>What about your free time&quest;What do you like to do for leisure&quest;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The pandemic has changed my usual &OpenCurlyQuote;free time’ for sure&period; Instead of travelling and looking for the next adventure and the latest foodie find&comma; I am now doing a lot more mindful work with me&comma; myself and I&period; I practice both yoga and meditation&period; I also like to cook and my latest obsession is &OpenCurlyQuote;Bun Cha’&comma; a Vietnamese favourite&period; I also like to write my &OpenCurlyQuote;morning pages’ and I’ve been catching up on reading too&period; In addition&comma; I finally started playing the ukulele&comma; which I got about five years ago&comma; but only recently had the time and the courage to start learning&period; I am also in the process of completing my global certification for &OpenCurlyQuote;Trauma and Tension Release Exercise’ &lpar;TRE®&rpar; which is a body-based approach of releasing tension and stress from the body&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Source&colon; <a href&equals;"https&colon;&sol;&sol;globalwomanmagazine&period;com&sol;bea-lim-secrets-of-a-successful-leader-in-marketing&sol;" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener">Global Woman Magazine<&sol;a><&sol;p>&NewLine;

J Darell Sapin

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