TeamAsia Blog

Enriching and productive internships while WFH

&NewLine;<p class&equals;"wp-block-paragraph"><strong>By Elton James Gagni&comma; Senior Editorial Associate<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Internships are valuable opportunities for students as it is a stepping stone for them to realize their future careers&period; By having an immersive training experience&comma; they become an unofficial member of the workforce and take on responsibilities that would essentially hone their skills further&period; They get to learn first hand the industry’s best practices from their colleagues in the office&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">These learning engagements are normal as they are part of an academic curriculum&period; But what happens when a company decides to implement a work-from-home scheme because of natural or man-made disasters&comma; or even a health crisis&quest; How now can they move forward along with the company&quest; What steps do we need to take to better prepare them for when they join the workforce&quest;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Ultimately&comma; we as their employers still need to deliver a comprehensive internship experience&comma; even beyond the four walls of office&period; This is something that we are currently implementing for our own interns&period; Here are some guidelines for you to consider in your own internship program&colon;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Remote work capability and accountability<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">While implementing the work-from-home scheme highlights the safety of the employees and interns&comma; it also raises concern over the continuity of their internship program&period; In this case&comma; it is imperative to reassess and clearly define the objectives of the training program as well as the learnings that await them&period; These extraordinary situations compel us to get creative in fulfilling these objectives&period; It is our responsibility to continue presenting our interns with the best possible training experience&period; They are looking for real world experiences&comma; right&quest; Well&comma; this is the real world&comma; so here we are&comma; kids&excl;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">After securing their health and safety in their respective homes and areas&comma; we must assess if they are still able to perform essential functions and tasks in the absence of physical interaction&period; Next is having stricter quality assurance measures when it comes to service delivery&period; Another is establishing an entirely new level of trust on these interns&comma; granted that they will be performing what is expected of them even if they are at home&period; We also need to hold them accountable for the quality of work they are producing to ensure that they are guided in the right direction&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Meaningful not menial jobs<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Misconceptions have always plagued internships when it comes to the tasks being assigned to them&period; Industries that offer internships must do away with menial jobs and instead equip them with the skills as future members of the workforce&period; Rather than having them photocopy materials or asking them to get coffee&comma; give them tasks that are more fulfilling and are of value to you&comma; the company&comma; and its clients&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">In a remote work situation&comma; ask them to do research on trends and let them provide analysis and share insights based on what they’ve gathered&period; Taking it up a notch&comma; assign them tasks that will be sent over to clients&period; This way&comma; they are challenged to give their best whether it is basic research&comma; an article&comma; or even the core messaging of your campaign&period; What is important is that even if they are at home&comma; they are able to contribute meaningfully&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Addressing technical challenges<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Given that remote work will mean that they will be using their own resources&comma; we need to work around their resources to help them produce the best results&period; Have intermittent to no internet connection at all&quest; Give them a special project that can be of use to the company&period; If you’re in the business of marketing like us&comma; why not task them to plan out an entire campaign for your company’s promotion be it in PR&comma; digital&comma; or even a full-blown integrated marketing communications&period; Let them wow you&comma; provided that you give them proper guidance during the process&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><strong>Participation and recognition<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Encourage them to participate in discussions&period; From physical meets to remote ones&comma; it is important that they take part so that they can listen in on the hard conversations&period; This enables them to learn strategies and tactics in different situations like a crisis&comma; missed deadline&comma; or even dealing with difficult people&period; Allowing them to share insights and give inputs may even surprise you&excl;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Interns also deserve to be recognized and applauded for their efforts&comma; most especially if it has exceeded expectations&period; This is not only a form of boosting their confidence&comma; but an affirmation of their skills and contributions to the company&period; It may be a small feat for you&comma; but it is an achievement that they can be proud of and share with their classmates&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">TeamAsia understands that remote work may pose certain challenges from a business standpoint&comma; what more in an internship&period; We believe that this should not hinder us from delivering a comprehensive internship experience&period; It is our responsibility and we have a commitment to instill in our interns relevant skills and knowledge that will one day be useful to them&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">We hope these guidelines will be useful to you&comma; your internship program&comma; and&comma; of course&comma; your interns&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Curious about how we are making this remote internship happen&quest; Let’s have a chat at <a href&equals;"mailto&colon;info&commat;old&period;teamasia&period;com" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener">info&commat;old&period;teamasia&period;com<&sol;a><&sol;p>&NewLine;

J Darell Sapin

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