Categories: Client News

Healthcare outsourcing: IT-BPM’s biggest gainer in employment

<p>Sector trainings to reinforce skills of healthcare outsourcing professionals<&sol;p>&NewLine;<p>&lpar;Manila&comma; Philippines&comma; June 19&comma; 2013&rpar; — Healthcare information management &lpar;HIM&rpar; achieved the largest increase in employment in the information technology and business process management &lpar;IT-BPM&rpar; industry last year&period; By the end of 2012&comma; it had 45&comma;000 full-time employees &lpar;FTEs&rpar; or 80 percent more employees&comma; making it the fastest-growing sector&period; With an estimated growth rate of 25 percent annually from 2012 to 2016&comma; the HIM sector is estimated to employ 100&comma;000 Filipinos by 2016&period;<&excl;--more--><&sol;p>&NewLine;<p>The Healthcare Information Management Outsourcing Association of the Philippines &lpar;HIMOAP&rpar; also reported that the HIM sector in the country has grown four-fold in the last two years&period; HIM revenues increased rapidly to US&dollar;460 million or 66 percent growth in 2012 from 2011&period;<&sol;p>&NewLine;<p>Growth in the HIM sector is largely driven by several factors&comma; including the demand for integrated healthcare systems&comma; an increasing pressure to cut healthcare costs&comma; a rise in aging population that entails demand for medical care especially in developed countries&comma; and the high incidence of chronic diseases&period; The U&period;S&period; Healthcare Reform Bill&comma; which led to the expansion of healthcare coverage to 32 million Americans who have just acquired healthcare plans&comma; has caused the sector to expand&period; It will require support in managing enrollment and claims&comma; expanding databases and revenue cycles&period; Moreover&comma; the conversion of ICD-9 to ICD-10 of the medical coding system demands additional workforce to support the full implementation of the conversion by October 2014&period;<&sol;p>&NewLine;<p>Since last year&comma; HIMOAP&comma; with funding support from the Department of Science and Technology’s Information and Communications Technology Office &lpar;DOST-ICTO&rpar;&comma; has been conducting a series of training seminars on talent development and industry capabilities&period; These include ICD-10 training&comma; medical coding training&comma; and various capability-enablement seminars&period;<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;We recognize the immense potential of the HIM sector as different factors continue to contribute to its growth&comma;” said HIMOAP president Dr&period; Josefina Lauchangco&period; &OpenCurlyDoubleQuote;The Philippines’ competitive advantage in the growing healthcare outsourcing sector is built on the availability of talent pool&comma; strong cultural affinity with the United States&comma; and medical know-how that leads to good customer interaction skills and efficient delivery of niche services&period;”<&sol;p>&NewLine;<p>To deepen understanding in the use of ICD-10 as a coding tool and the importance of the medical record to completely and correctly code a given diagnostic statement&comma; HIMOAP encourages students and HIM and healthcare professionals to undergo ICD-10 training on July 1-5 and September 2-6&comma; 2013&period; There will be lectures&comma; presentations&comma; and one-on-one consultations&period;<&sol;p>&NewLine;<p>The Certified Coding Specialist-Physician-based &lpar;CCS-P&rpar; Training in September aims to train HIM professionals to become familiar with physician-based settings such as physician offices&comma; group practices&comma; multi-specialty clinics&comma; or specialty centers&period; According to Lauchangco&comma; the training enables HIM professionals to competently review patient records and assign numeric codes for each diagnosis and procedure&comma; and empowers them to play a critical role in a health provider&&num;8217&semi;s business operations&period;<&sol;p>&NewLine;<p>HIMOAP is also preparing for the biggest healthcare outsourcing event of the year&comma; the 4th Healthcare Information Management Outsourcing Services Congress &lpar;HIMOSC&rpar; slated in November&period; Composed of presentations&comma; panel discussions&comma; and breakout sessions&comma; the congress will explore issues in the global HIM market and will be attended by hundreds of delegates and industry experts&period;<&sol;p>&NewLine;<p>Through the efforts of the government&comma; industry players and other stakeholders&comma; the HIM industry is expected to be a &OpenCurlyDoubleQuote;US&dollar;1-billion industry employing 100&comma;000 Filipinos by 2016&comma;” Lauchangco said&period;<&sol;p>&NewLine;<p>The HIM sector has provided strong career opportunities for the country’s oversupply of nursing graduates&comma; who have found fulfillment in an array of HIM services including medical transcription&comma; clinical data management&comma; disease management&comma; revenue cycle management&comma; pharmacy benefits management&comma; electronic medical records&comma; medical claims recovery&comma; patient education&comma; insurance processing&comma; and quality assurance&period;<&sol;p>&NewLine;<p>HIMOAP is a partner association of the Information Technology and Business Process Association of the Philippines &lpar;IBPAP&rpar;&period;<&sol;p>&NewLine;<p><img class&equals;"aligncenter size-full wp-image-1736" src&equals;"https&colon;&sol;&sol;old&period;teamasia&period;com&sol;wp-content&sol;uploads&sol;2017&sol;03&sol;HIMOAP&period;jpg" alt&equals;"" width&equals;"500" height&equals;"272"><&sol;p>&NewLine;<p class&equals;"p&lowbar;center" style&equals;"text-align&colon; center&semi;">HIMOAP&comma; with funding support from the Department of Science and Technology’s Information and Communications Technology Office &lpar;DOST-ICTO&rpar;&comma; has been conducting a series of training seminars on talent development and industry capabilities since last year&period;<&sol;p>&NewLine;<p class&equals;"p&lowbar;center" style&equals;"text-align&colon; left&semi;"><img class&equals;"aligncenter size-full wp-image-1738" src&equals;"https&colon;&sol;&sol;old&period;teamasia&period;com&sol;wp-content&sol;uploads&sol;2017&sol;03&sol;HIMOSC&period;jpg" alt&equals;"" width&equals;"500" height&equals;"374"><&sol;p>&NewLine;<p class&equals;"p&lowbar;center" style&equals;"text-align&colon; center&semi;">HIMOAP organizes the annual Healthcare Information Management Outsourcing Services Congress &lpar;HIMOSC&rpar;&comma; the biggest healthcare outsourcing event that gathers delegates&comma; participants&comma; and industry experts&nbsp&semi;to examine the global HIM market and issues related to quality service delivery&comma; standards&comma; and talent&period;<&sol;p>&NewLine;<p><strong>About the Healthcare Information Management Outsourcing Association of the Philippines &lpar;HIMOAP&rpar;<&sol;strong><br &sol;>&NewLine;The Healthcare Information Management Outsourcing Association of the Philippines &lpar;HIMOAP&rpar;&comma; formerly known as the Medical Transcription Industry Association of the Philippines&comma; Inc&period; &lpar;MTIAPI&rpar;&comma; is a non-stock&comma; non-profit industry organization recognized by the Philippine government and BPO industry&period; The association was first registered as MTIAPI with the Philippine Securities and Exchange Commission on October 16&comma; 2003 and renamed as HIMOAP in August 2010&period;<&sol;p>&NewLine;<p>HIMOAP prides itself in bringing together the Philippines’ most distinguished and active players in the healthcare outsourcing industry towards a common endeavor&period; The association serves the needs of the HIM service organizations&comma; HIM education and training centers and vendors as it promotes the Philippines as the destination of choice for quality healthcare information management outsourcing services&period;<&sol;p>&NewLine;<p><strong>About the Information Technology and Business Process Association of the Philippines &lpar;IBPAP&rpar;<&sol;strong><br &sol;>&NewLine;The Information Technology and Business Process Association of the Philippines &lpar;IBPAP&rpar; is the enabling association for the information technology and business process management &lpar;IT-BPM&rpar; and global in-house center &lpar;GIC&rpar; industry in the Philippines&period; IBPAP serves as the one-stop information and advocacy gateway for the industry&period; With approximately 300 industry and support-industry members&comma; including five associations—the Animation Council of the Philippines&comma; Inc&period;&comma; Contact Center Association of the Philippines&comma; Game Developers Association of the Philippines&comma; Healthcare Information Management Outsourcing Association of the Philippines&comma; and Philippine Software Industry Association—IBPAP plays a pivotal role in sustaining rapid growth of the IT-BPM and GIC industry by working to ensure an enduring supply of high-quality labor&comma; supporting service innovation&comma; and providing country visibility&period;<&sol;p>&NewLine;<p>IBPAP assists investors in setting up operations easily and quickly in the Philippines&period; Relevant research&comma; introductions to key government and industry officials&comma; and a series of briefings at each step of the investment process ensure a seamless development process&period; On-going support is provided through a wide variety of initiatives&comma; including programs for HR development&comma; business development&comma; and on-going knowledge sharing and networking opportunities&period;<&sol;p>&NewLine;<p class&equals;"p&lowbar;center" style&equals;"text-align&colon; left&semi;">&NewLine;

J Darell Sapin

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