Categories: Client News

Locally developed E-Button platform wows CommunicAsia 2013 in Singapore

<p>&lpar;Manila&comma; Philippines&comma; October 2&comma; 2013&rpar; — Locally developed E-Button Platform drew attention in this year’s CommunicAsia&comma; Asia’s largest knowledge-based information and communications technology event held in Singapore&period;<&sol;p>&NewLine;<p>The E-Button Platform was originally designed as a means to quickly communicate an emergency to the proper authorities with a press of a button&period; Since then&comma; the platform has evolved and can now be customized for use in customer service&comma; roadside assistance&comma; ordering&comma; timekeeping&comma; and as a virtual concierge system for hotels and villages&period;<&excl;--more--><&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;We received several leads from different countries and although none have commercial value just yet&comma; we are confident that it will lead to partnerships in the near future&comma;” said Junjun Fetizanan&comma; president and general manager of Icon Interactive&comma; Inc&period;&comma; developer of the E-Button Platform&period;<&sol;p>&NewLine;<p>Lifeline Rescue&comma; which is using the E-button platform for emergency response&comma; is one of their biggest clients&period; &OpenCurlyDoubleQuote;We can actually partner with BPM and contact center companies to offer the E-button platform for customer service to their clients&period; Instead of calling&comma; they can just press buttons on their phone to inquire about billing&comma; request for reconnection or give feedback&comma;” said Fetizanan&period;<&sol;p>&NewLine;<p>Drawing over 35&comma;000 attendees&comma; with more than 1&comma;300 exhibitors from 49 countries&comma; CommunicAsia featured technologies from mobile marketing&comma; services and commerce&semi; key broadband strategies&semi; cloud technologies&semi; enterprise mobility and other latest ICT products and services&period;<&sol;p>&NewLine;<p>The Philippines has been participating in CommunicAsia for almost a decade&period; Led by the Information and Communications Technology Office of the Department of Science and Technology &lpar;DOST-ICTO&rpar; and the Information Technology and Business Process Association of the Philippines &lpar;IBPAP&rpar;&comma; the Philippine delegation was composed of 10 ICT-related companies&comma; including Icon Interactive&period;<&sol;p>&NewLine;<p>Other companies that participated in the trade mission include Advance World Systems&semi; Bayantel&semi; Exist&semi; Globe Business&semi; PLDT&semi; Celo Business Solutions&semi; Equinox Virtual Solutions&semi; iVentures&comma; Inc&period;&semi; and Magellan Solutions Outsourcing&comma; Inc&period;<&sol;p>&NewLine;<p>During the four-day event&comma; the Philippine delegation&comma; through close coordination with the Philippine Trade and Investment Center &lpar;PTIC&rpar;&comma; also participated in other events including the Canada ICT Partnering &amp&semi; Investment Forum 2013&semi; the UK Trade and Investment Seminar on UK Communications &amp&semi; Broadcast Technology and Partnering Opportunities in UK&semi; a meeting with the Singapore Infocomm Technology Federation &lpar;SiTF&rpar;&semi; a meeting with the Malaysia’s Cyberjaya&semi; the Australia Networking Reception&semi; business matching with Singapore Malay Chamber of Commerce &amp&semi; Industry &lpar;SMCCI&rpar;&semi; a meeting with Victorian companies at the Philippine Pavilion&semi; and a meeting with the US companies at the US Pavilion&period;<&sol;p>&NewLine;<p><strong>About the Information Technology and Business Process Association of the Philippines &lpar;IBPAP&rpar;<&sol;strong><br &sol;>&NewLine;The Information Technology and Business Process Association of the Philippines &lpar;IBPAP&rpar; is the enabling association for the information technology and business process management &lpar;IT-BPM&rpar; industry in the Philippines&period; IBPAP serves as the one-stop information and advocacy gateway for the industry&period; With approximately 300 industry and support-industry members&comma; including five associations—the Animation Council of the Philippines&comma; Inc&period;&comma; Contact Center Association of the Philippines&comma; Game Developers Association of the Philippines&comma; Healthcare Information Management Outsourcing Association of the Philippines&comma; and Philippine Software Industry Association—IBPAP plays a pivotal role in sustaining rapid growth of the IT-BPM industry by working to ensure an enduring supply of high-quality labor&comma; supporting service innovation&comma; and providing country visibility&period;<&sol;p>&NewLine;<p>IBPAP assists investors in setting up operations easily and quickly in the Philippines&period; Relevant research&comma; introductions to key government and industry officials&comma; and a series of briefings at each step of the investment process ensure a seamless development process&period; Ongoing support is provided through a wide variety of initiatives&comma; including programs for HR development&comma; business development&comma; knowledge sharing and networking opportunities&period;<&sol;p>&NewLine;

J Darell Sapin

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