Categories: Client News

Philippines hosts International Outsourcing Summit

<p>Delegate attendance expected to increase as conference draws near<&sol;p>&NewLine;<p>&lpar;Manila&comma; Philippines&rpar; – At least 15 countries in 5 continents will be sending delegates and speakers to this year&&num;8217&semi;s International Outsourcing Summit&comma; which will be held October 26-27 at the Sofitel Philippine Plaza&period; Over 250 attendees have been confirmed to date&comma; and more are expected to attend&comma; especially from emerging outsourcing locations such as Africa and South America&comma; as well as from established hubs such as India&comma; and outsourcers such as North America and Europe&period;<&excl;--more--><&sol;p>&NewLine;<p>&&num;8220&semi;We are seeing increased interest from locations that are seeing the value of outsourcing both as prospective clients&comma; and as providers of outsourced services&period; The unprecedented mix of delegates and speakers will contribute to the sharing of best practices&comma; as well as enrich the overall discussion on the future of the BPO industry&comma; its opportunities&comma; and challenges&comma; during the summit&comma;&&num;8221&semi; said Oscar Sañez&comma; CEO of the Business Processing Association of the Philippines &lpar;BPAP&rpar;&period;<&sol;p>&NewLine;<p>The summit also features participation from allied BPO partner associations from around the world&comma; such as the European Outsourcing Association &lpar;EOA&rpar; and the International Association of Outsourcing Professionals&period; More complex outsourcing services are also heavily represented at the summit&comma; with delegates and speakers from the animation&comma; transcription&comma; game development&comma; software&comma; HR&comma; and marketing verticals attending&period; In addition&comma; the world&&num;8217&semi;s top outsourcers&comma; service providers&comma; industry analysts&comma; and outsourcing centers and captives will be attending&comma; notably Accenture&comma; PricewaterhouseCoopers&comma; JPMorgan Chase&comma; Procter and Gamble&comma; Sykes&comma; HSBC&comma; and Shell Shared Services&period;<&sol;p>&NewLine;<p>The agenda for the summit highlights the decade-long success of the BPO industry&comma; and the changing environment for success given the past two years&&num;8217&semi; economic uncertainty and increased risk&period; Featured panels include talent specialization and the emergence of language as a competitive differentiator in labor supply&comma; strategies for emerging locators and locations&comma; and competitive advantages in a changing business climate&period; New technology will also be extensively discussed vis-à-vis its role for IT managers&comma; HR practitioners&comma; and vendors of emerging Web 2&period;0 platforms&period;<&sol;p>&NewLine;<p>&&num;8220&semi;The success of last year&&num;8217&semi;s summit encouraged us to be more focused in our agenda for this year&period; The International Outsourcing Summit will have six unique breakout sessions that cover growing verticals in outsourcing&comma; specifically retail&comma; health services&comma; government&comma; banking and finance&comma; marketing&comma; and human resources&period; We recognize that these industries have challenges specific to their nature&comma; especially since they offer higher value services that have intrinsically more complex requirements&comma;&&num;8221&semi; said Sañez&period;<&sol;p>&NewLine;<p>In addition to plenary sessions&comma; breakouts&comma; and discussions&comma; the second International Outsourcing Summit will provide a recap of the first conference&comma; as well as extensive networking and business-matching opportunities&period;<&sol;p>&NewLine;<p><b>About the Business Processing Association of the Philippines &lpar;BPA&sol;P&rpar;<&sol;b><br &sol;>&NewLine;The Business Processing Association of the Philippines &lpar;BPA&sol;P&rpar; is the umbrella organization for the fastest-growing industry in the Philippines&period; BPA&sol;P has made several significant contributions that further strengthened the Philippines&&num;8217&semi; position as an emerging global leader in the Business Process Outsourcing &lpar;BPO&rpar; industry&period; BPA&sol;P undertakes research to support and promote industry growth&comma; and regularly conducts CEO-level briefings&semi; works closely with government to ensure a BPO-friendly investment and operating environment&comma; and with the educational sector to provide a reliable supply of knowledge workers&period;<&sol;p>&NewLine;

J Darell Sapin

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