Categories: Client News

PHL healthcare BPO industry eyes US$1B in revenues by 2016

<p class&equals;"p&lowbar;center" style&equals;"text-align&colon; center&semi;"><em>HIM sector poised to soar higher in coming years<&sol;em><&sol;p>&NewLine;<p>&lpar;Manila&comma; Philippines&comma; November 6&comma; 2012&rpar; — Over 200 healthcare outsourcing industry leaders&comma; providers and key executives gathered for the 3rd Healthcare Information Management Outsourcing Services Congress &lpar;HIMOSC&rpar; to analyze issues and trends in healthcare outsourcing toward impactful and sustainable industry growth&period;<&sol;p>&NewLine;<p>Organized by the Healthcare Information Management Outsourcing Association of the Philippines &lpar;HIMOAP&rpar; and the Department of Science and Technology-Information and Communications Technology Office &lpar;DOST-ICTO&rpar;&comma; HIMOSC 2012 provided perspectives on the industry’s growth&comma; opportunities&comma; diversification&comma; and ways of achieving global competitiveness and leadership&semi; career opportunities and training alignment needs of the industry&semi; and technological developments&comma; innovation&comma; and best practices in HIM&period;<&sol;p>&NewLine;<p>With global healthcare BPO projected to be a &dollar;330-billion industry by 2016&comma; HIM outsourcing is now among the fastest-growing sectors in the Philippine information technology and business process outsourcing &lpar;IT-BPO&rpar; industry&period; With a highly skilled&comma; English-speaking workforce&comma; excellent telecommunications infrastructure&comma; and reasonable cost of doing business&comma; the country’s healthcare outsourcing sector is expected to generate US&dollar;433 million in revenues and employ 43&comma;000 by the end of 2012&period;<&sol;p>&NewLine;<p>The conversion from ICD-9 &lpar;International Classification of Diseases&rpar; to ICD-10 coding system is also seen to boost the growth of the healthcare outsourcing sector&period; ICD is a medical coding system followed by most countries for healthcare record-keeping&period; In 2014&comma; the implementation of ICD-10 in the US is expected to increase the number of medical codes that need processing&period;<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;Healthcare outsourcing is blazing the trail as one of the fastest-growing sectors of the IT-BPO industry&comma; and we are very honored to host the biggest healthcare outsourcing event of the year&period; When the Philippines established itself as a leading destination for outsourcing services&comma; prospects for healthcare information management &lpar;HIM&rpar; outsourcing shone brighter&comma;” said Myla Reyes&comma; TTSI managing director and immediate past president of HIMOAP&period;<&sol;p>&NewLine;<p>From initially delivering medical transcription services&comma; the Philippine HIM outsourcing sector has evolved into various services&comma; including clinical data management&comma; disease management&comma; revenue cycle management&comma; pharmacy benefits management&comma; electronic medical records&comma; medical claims recovery&comma; patient education&comma; insurance processing&comma; and quality assurance&period;<&sol;p>&NewLine;<p>To support the growth of the industry&comma; HIMOAP has partnered with DOST-ICTO to efficiently implement programs that will help strengthen the Philippines’ position in the global healthcare outsourcing market&period;<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;The invaluable contribution of HIMOAP in organizing and promoting the industry and fostering a healthy business atmosphere has had a significant effect in generating employment for an estimated 25&comma;000 Filipino healthcare professionals and generated revenue of close to US&dollar;300 million in 2011&period; With continued partnership with HIMOAP&comma; we are confident we can grow this more and be closer to being the number one healthcare outsourcing destination&comma;” said DOST-ICTO Executive Director Louis Napoleon Casambre&period;<&sol;p>&NewLine;<p>HIMOAP encourages investment in the Philippines and works to strengthen the overall business environment&period; &OpenCurlyDoubleQuote;We are still up for the challenge of achieving the targets set out in our Road Map 2016&colon; US&dollar;1 billion in revenues and 100&comma;000 full-time employees&period; HIMOSC helps us to be a step closer in accomplishing that goal&comma;” said Juanloz Botor&comma; HIMOAP president&period;<&sol;p>&NewLine;<p><strong>About the Healthcare Information Management Outsourcing Association of the Philippines<&sol;strong><br &sol;>&NewLine;The Healthcare Information Management Outsourcing Association of the Philippines &lpar;HIMOAP&rpar; formerly known as the Medical Transcription Industry Association of the Philippines&comma; Inc&period; &lpar;MTIAPI&rpar; is a non-stock&comma; non-profit industry organization recognized by the Philippine government and IT-BPO industry&period; The association was first registered as MTIAPI with the Philippine Securities and Exchange Commission in October 16&comma; 2003 and renamed as HIMOAP in August 2010&period; HIMOAP prides itself in bringing together the Philippines’ most distinguished and active players in the healthcare outsourcing industry towards a common endeavor&period; The association serves the needs of the HIM service organizations&comma; HIM education and training centers and vendors as it promotes the Philippines as the destination of choice for quality healthcare information management outsourcing services&period;<&sol;p>&NewLine;

J Darell Sapin

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