<p class="p_italic p_center" style="text-align: center;">Enhanced features bring expert advice in just one click</p>
<p>inContact (NASDAQ: <a href="http://finance.yahoo.com/q?s=SAAS" target="_blank" rel="noopener noreferrer">SAAS</a>), a provider of on-demand call center software and call center agent optimization tools, announced today the launch of its newly enhanced corporate website, <a href="http://www.incontact.com/" target="_blank" rel="noopener noreferrer">www.inContact.com.</a></p>
<p>The new site reflects the company/s leadership position in the cloud-based contact center market, greatly enhances information on the company/s award-winning portfolio of services and solutions, and provides additional resources for customers and partners.</p>
<p>&#8220;As a thought leader and market maker, inContact is committed to hosting a website that is a center for excellence and resource for the rapidly growing cloud-based contact center market,&#8221; said Mariann McDonagh, inContact CMO.</p>
<p>&#8220;Websites are increasingly the first touch point a prospective customer has with a brand, and the enhancements to our website will benefit the sales process, our customers and partners with additional resources and information about the benefits of cloud technology over legacy premise solutions, the impact of these solutions in real customer environments and a variety of other how-to information on enhancing the customer experience.&#8221;</p>
<p>The new inContact.com has a robust resource section that includes relevant <a href="http://www.incontact.com/contact-center-industry-resources/customer-spotlights" target="_blank" rel="noopener noreferrer">case studies</a>, <a href="http://incontact.com/contact-center-industry-resources/video-testimonials" target="_blank" rel="noopener noreferrer">whitepapers</a>, <a href="http://incontact.com/contact-center-industry-resources/video-testimonials" target="_blank" rel="noopener noreferrer">video testimonials</a> and other great industry tools. It also features a content-rich <a href="http://blog.incontact.com/" target="_blank" rel="noopener noreferrer">blog</a> and articles about contact center industry innovations, trends and best practices, all written by informed industry experts.</p>
<p>The site also features enhanced information and resources for inContact partners and customers through portals designed for each group, respectively.</p>
<p><b>Additional Information</b></p>
<ul class="content_list">
<li>Visit the new inContact.com: <a href="http://www.incontact.com/" target="_blank" rel="noopener noreferrer">www.inContact.com</a></li>
<li>Customer videos: <a href="http://incontact.com/contact-center-industry-resources/video-testimonials" target="_blank" rel="noopener noreferrer">http://incontact.com/contact-center-industry-resources/video-testimonials</a></li>
<li>inContact company resources: <a href="http://incontact.com/contact-center-industry-resources" target="_blank" rel="noopener noreferrer">http://incontact.com/contact-center-industry-resources</a></li>
<li>Blog: <a href="http://blog.incontact.com/" target="_blank" rel="noopener noreferrer">http://blog.inContact.com</a></li>
</ul>
<p><b>About inContact</b><br />
inContact (NASDAQ: <a href="http://finance.yahoo.com/q?s=SAAS" target="_blank" rel="noopener noreferrer">SAAS</a>) helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based <a href="http://www.incontact.com/products-solutions/call-center-software-solution">call center software solutions</a>. The company/s services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth. To learn more, visit <a href="http://www.incontact.com/" target="_blank" rel="noopener noreferrer">www.inContact.com</a>.</p>

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