Categories: Client News

StarTek recognized for second time in ICT Awards

<p>&lpar;Manila&comma; Philippines&comma; April 7&comma; 2010&rpar; – High-value BPO services provider StarTek was named a finalist in the BPO Employer of the Year category of the International ICT Awards Philippines for 2010&period; It was the second year the company has been recognized&period;<&sol;p>&NewLine;<p>Last year StarTek was a finalist in the Best New BPO Locator of the Year category&period; The prestigious ICT Awards is organized annually by the Canadian Chamber of Commerce in the Philippines &lpar;CanCham&rpar; and the Business Processing Association of the Philippines &lpar;BPA&sol;P&rpar; to recognize excellent performance in eight categories&period; Leading BPO providers with operations in the Philippines participate in the annual assessment&period;<&excl;--more--><&sol;p>&NewLine;<p>An independent board of judges and industry experts identify finalists and winners in each category&period; StarTek has been named a finalist in both years it has participated in the ICT Awards&period;<&sol;p>&NewLine;<p>Judging criteria for the BPO Employer of the Year category include leadership&comma; strategic HR&comma; commitment to continuous improvement&comma; involvement in corporate social responsibility initiatives&comma; and strong evidence of actively supporting the international ICT industry in the Philippines&period; According to Larry Jones&comma; StarTek CEO&comma; the company&&num;8217&semi;s leadership culture begins with embracing and living StarTek&&num;8217&semi;s mission&comma; vision&comma; and core principles&period;<&sol;p>&NewLine;<p>&&num;8220&semi;The company&&num;8217&semi;s Makati facility has built on these core values and created an environment where employees feel appreciated and involved&comma;&&num;8221&semi; Jones said&period;<&sol;p>&NewLine;<p>StarTek created a seven-point strategic HR program to develop employees&period; It includes the open-door StarTek culture&semi; attractive compensation and benefits&comma; growth opportunities&comma; supportive leadership&comma; engaging activities in and outside the work environment for work-life balance&comma; community involvement&comma; and quality of life programs&period; The HR program provides mentoring for employees and a clear career path along with regular and meaningful recognition of employee achievements&period;<&sol;p>&NewLine;<p>&&num;8220&semi;We also empower our employees to develop their own interest groups such as photography&comma; arts&comma; and sports to contribute to their total development&comma;&&num;8221&semi; said Joyce Penalosa&comma; HR Director for StarTek in Makati&period;<&sol;p>&NewLine;<p>The company currently employs 1&comma;400 Filipinos in its Makati facility&period; An Ortigas facility under development will have 2&comma;100 seats&period;<&sol;p>&NewLine;<p><b>About StarTek<&sol;b><br &sol;>&NewLine;StarTek&comma; Inc&period; &lpar;NYSE&colon; SRT&rpar; is a high quality business process outsourcing &lpar;BPO&rpar; company dedicated to service&period; For over 20 years&comma; the company has been committed to serving the needs of its clients and their customers&period; StarTek helps its clients manage the customer experience across the customer life cycle&comma; resulting in improved customer retention&comma; increased revenue&comma; and greater cost efficiencies&period; Its comprehensive suite of solutions includes sales&comma; order management and provisioning&comma; customer care&comma; technical support&comma; receivables management&comma; and retention programs&period; The company also offers clients a variety of multi-channel customer interaction capabilities including voice&comma; chat&comma; email&comma; IVR and back-office support&period; Headquartered in Denver&comma; Colorado&comma; StarTek has 19 delivery centers including onshore locations in North America&comma; near shore in Costa Rica&comma; offshore in the Philippines and virtually through its StarTek&commat;Home workforce&period; For more information&comma; visit <a href&equals;"http&colon;&sol;&sol;www&period;StarTek&period;com" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">www&period;StarTek&period;com<&sol;a> or call &plus;1 303 262 4500&period;<&sol;p>&NewLine;

J Darell Sapin

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