Categories: TeamAsia News

Stricter online privacy rules possibly detrimental

<p><strong>Following the recent online privacy storms&comma; there have been stronger calls for tighter regulations&comma; observers say&period; However&comma; there are some reservations that overly strict rules could have a negative impact on consumers and Web companies&period;<&sol;strong><&sol;p>&NewLine;<p>One of the incidents involved popular photo sharing service Path&comma; which was found to have been uploading its users&&num;8217&semi; address books to its servers <a href&equals;"http&colon;&sol;&sol;news&period;cnet&period;com&sol;8301-13772&lowbar;3-57372885-52&sol;path-shares-photos-oh-and-uploads-your-contacts-too" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">without permission<&sol;a>&comma; reported ZDNet Asia&&num;8217&semi;s sister site CNET News&period; This transgression was <a href&equals;"http&colon;&sol;&sol;mclov&period;in&sol;2012&sol;02&sol;08&sol;path-uploads-your-entire-address-book-to-their-servers&period;html" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">discovered by a Singapore-based developer Arun Thampi<&sol;a>&comma; which forced Path to subsequently<a title&equals;"Apple&colon; Apps using address data in violation&comma; fix to come -- Feb&period; 16&comma; 2012" href&equals;"http&colon;&sol;&sol;www&period;zdnetasia&period;com&sol;apple-apps-using-address-data-in-violation-fix-to-come-62303888&period;htm" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer"> apologize and remove all address book information<&sol;a>&period;<&sol;p>&NewLine;<p>Twitter has also come under heavy criticism over its plans to sell its archives of tweets to a market research company&comma; according to <a href&equals;"http&colon;&sol;&sol;www&period;dailymail&period;co&period;uk&sol;sciencetech&sol;article-2107693&sol;Twitter-sells-years-everyones-old-vanished-Tweets-online-marketing-companies&period;html" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">U&period;K&period; news daily Daily Mail<&sol;a>&period;<&sol;p>&NewLine;<p>Such incidents have led one industry watcher to criticize the loopholes in existing privacy regulations&period; Peter Eckersley&comma; director of technology projects at Electronic Frontier Foundation &lpar;EFF&rpar;&comma; said&colon; &&num;8220&semi;People think that &&num;8216&semi;privacy policies&&num;8217&semi; exist to promise them privacy&period; Unfortunately&comma; it&&num;8217&semi;s often the opposite&period;&&num;8221&semi;<&sol;p>&NewLine;<p>&&num;8220&semi;If you read most of the industry policies&comma; they are actually tracking and surveillance policies that begin by saying &&num;8216&semi;we care a lot about your privacy&&num;8217&semi;&comma;&&num;8221&semi; he added&period;<&sol;p>&NewLine;<p>As an example&comma; Eckersley referred to the privacy policy for content sharing platform AddThis&comma; which contained the line &&num;8220&semi;we don&&num;8217&semi;t have access to personally identifiable information unless you explicitly provide it to us&&num;8221&semi;&period;<&sol;p>&NewLine;<p>&&num;8220&semi;These are weasel words&comma;&&num;8221&semi; he said&comma; referring to how most major third-party tracking companies had records of Internet users&&num;8217&semi; reading and online activity histories&comma; and other information&comma; which could indirectly identify someone&period;<&sol;p>&NewLine;<p><strong>Price of free Internet<&sol;strong><br &sol;>&NewLine;Marketing communications firm TeamAsia believed that consumers have to make a choice between privacy and user experience&period; Managing director&comma; Michael Alam Hamlin&comma; said&colon; &&num;8220&semi;There are always tradeoffs&comma; and it&&num;8217&semi;s a matter of which tradeoffs we&&num;8217&semi;re willing to live with&colon; more privacy and limited Internet resources and experience or&comma; less privacy and a more robust Internet experience&period;&&num;8221&semi;<&sol;p>&NewLine;<p>According to Daniel Castro&comma; senior analyst at the Information Technology &amp&semi; Innovation Foundation &lpar;ITIF&rpar;&comma; stricter privacy rules may reduce the ability of Web sites to use targeted advertising&period;<&sol;p>&NewLine;<p>&&num;8220&semi;<a title&equals;"Social media can enable more targeted advertising -- Mar&period; 31&comma; 2011" href&equals;"http&colon;&sol;&sol;www&period;zdnetasia&period;com&sol;social-media-can-enable-more-targeted-advertising-62208141&period;htm" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">Targeted advertising<&sol;a> uses information about users to deliver more relevant ads&period; Naturally&comma; advertisers are willing to pay more for ads delivered to the right audience&comma; so eliminating this option cuts the revenue stream for Web sites&period; Without targeted ads&comma; we will have fewer free products and services on the Internet&comma;&&num;8221&semi; he said&period;<&sol;p>&NewLine;<p>However&comma; Eckersley disagreed and pointed out that such studies did not appear to be &&num;8220&semi;methodologically rigorous&&num;8221&semi;&period;<&sol;p>&NewLine;<p>&&num;8220&semi;What we do know is that behavioral targeting is responsible for only a small fraction of online advertising revenue&period; There is no evidence that a strong opt out through &&num;8216&semi;<a href&equals;"http&colon;&sol;&sol;www&period;zdnetasia&period;com&sol;user-mindset-biggest-hurdle-to-do-not-track-62207746&period;htm" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">do not track<&sol;a>&&num;8216&semi; could cost the industry more than a percentage point or two of its revenue&comma;&&num;8221&semi; he said&period;<&sol;p>&NewLine;<p>Eckersley added that it was also not taken into account how the advertising industry would innovate around tighter regulations&period; &&num;8220&semi;Such technologies have been prototyped&comma; but unless there are regulatory incentives to use them&comma; the advertising industry isn&&num;8217&semi;t going to do so&comma;&&num;8221&semi; he noted&period;<&sol;p>&NewLine;<p><strong>No free lunch&comma; but consumers willing to bite<&sol;strong><br &sol;>&NewLine;John Merrick&comma; owner of ads tracking company HitsConnect&comma; agreed that with less effective advertising&comma; smaller Web sites that rely on ad revenue would suffer&period; &&num;8220&semi;However this is a double-edged sword&period; People want free access&comma; free stuff&comma; etc&comma; but running these types of sites cost money&period;&&num;8221&semi;<&sol;p>&NewLine;<p>&&num;8220&semi;Human nature means people will be prepared to compromise something in order to get what they want as cheaply as they can and&comma; as long as that continues&comma; the advertising industry will cash in on that&comma;&&num;8221&semi; he noted&period;<&sol;p>&NewLine;<p>Two consumers ZDNet Asia spoke with admitted that they were fine with revealing information in return for free services&period;<&sol;p>&NewLine;<p>Joe Wong&comma; for one&comma; said&colon; &&num;8220&semi;I don&&num;8217&semi;t mind giving general details like my job or age&comma; just as long as my name is not recorded&period;&&num;8221&semi; Adam Soo&comma; too&comma; echoed the same sentiments&period; &&num;8220&semi;It&&num;8217&semi;s alright to take some details&comma; as long as the company is upfront and transparent about it&comma;&&num;8221&semi; he said&period;<&sol;p>&NewLine;<p>Hamlin warned that while it was important to guard online information&comma; especially against identity theft&comma; the information collected by companies was usually of little harm&period;<&sol;p>&NewLine;<p>&&num;8220&semi;I don&&num;8217&semi;t think a shoe company trying to track how often I invest in a new set of wingtips is unnerving&period; A little surprising sometimes&comma; but it doesn&&num;8217&semi;t threaten me&comma; particularly when I consider the convenience of a close digital relationship with my favorite vendors&comma;&&num;8221&semi; he said&period;<&sol;p>&NewLine;<p><strong>Looking at regulations holistically<&sol;strong><br &sol;>&NewLine;ITIF&&num;8217&semi;s Castro noted that <a href&equals;"http&colon;&sol;&sol;www&period;zdnetasia&period;com&sol;google-fights-back-says-microsoft-has-same-data-sharing-policy-62303692&period;htm" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">corporations<&sol;a> were not the main threat to privacy&comma; but it was individuals who needed to be more careful with leaving traces of information online&period;<&sol;p>&NewLine;<p>&&num;8220&semi;The reality is that the top privacy threats to most people&&num;8217&semi;s privacy do not come from distant companies but from family and &&num;8216&semi;friends&&num;8217&semi; who read your e-mail&comma; steal your credit cards&comma; and look through your Web browser history&comma;&&num;8221&semi; he said&period;<&sol;p>&NewLine;<p>According to the analyst&comma; it was more important to have laws that protected people from harm&period; &&num;8220&semi;For example&comma; one concern is that a potential employer will obtain private information from an online social network and use that information in its hiring decision&period;&&num;8221&semi;<&sol;p>&NewLine;<p>As such&comma; people should remember that their online activities are not strictly anonymous and act accordingly&comma; he stressed&period; The law should also protect people regardless of how their personal information is obtained&comma; and countries should have policies in place to protect people from discrimination and harassment&comma; Castro added&period;<&sol;p>&NewLine;<p>Merrick noted that regardless of regulations&comma; it was important for <a href&equals;"http&colon;&sol;&sol;www&period;zdnetasia&period;com&sol;users-should-protect-own-privacy-62206517&period;htm" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">consumers to be educated<&sol;a> about &&num;8220&semi;what can and is being stored about them&&num;8221&semi;&period;<&sol;p>&NewLine;<p>&&num;8220&semi;It&&num;8217&semi;s worth mentioning that at any time you can control what is stored or sent by your browser&period; Just go in the settings options of your browser and you can see what control you have to stop these tracking cookies&comma; set privacy policies&comma; etc&period; So people just need to be better informed&comma;&&num;8221&semi; he said&period;<&sol;p>&NewLine;<p>If <a href&equals;"http&colon;&sol;&sol;www&period;zdnetasia&period;com&sol;tech-firms-agree-to-privacy-protections-for-mobile-apps-62303973&period;htm" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">tighter regulations<&sol;a> were rolled out&comma; Castro noted that it would also be important for rules to be uniform across the world&period;&&num;8221&semi;Different rules make it harder to create a truly global Internet&period; A search engine&comma; for example&comma; will have to provide different services in different countries based on local privacy laws&period;&&num;8221&semi;<&sol;p>&NewLine;<p>&&num;8220&semi;In some cases a company may simply choose not to serve or reduce its services to a country because the cost of providing these services is not worth it&period; Most of the free Internet runs on advertising&period; Countries that impose strict privacy rules hurt the ability of local innovators to monetize their online products and services&period; That&&num;8217&semi;s a net loss for everyone&comma;&&num;8221&semi; summed up Castro&period;<&sol;p>&NewLine;<p>Click <a href&equals;"http&colon;&sol;&sol;www&period;zdnetasia&period;com&sol;stricter-online-privacy-rules-possibly-detrimental-62304132&period;htm" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">here<&sol;a> to read the original article&period;<&sol;p>&NewLine;

J Darell Sapin

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