Categories: Client News

TELUS International Philippines celebrates ISO 20000 certification

<p><img class&equals;"aligncenter size-full wp-image-1096" src&equals;"https&colon;&sol;&sol;old&period;teamasia&period;com&sol;wp-content&sol;uploads&sol;2017&sol;03&sol;telus-international-philippines-celebrates-iso-20000-certification&period;jpg" alt&equals;"telus international" width&equals;"500" height&equals;"319"><&sol;p>&NewLine;<p class&equals;"p&lowbar;italic">In photo&colon; TELUS International vice president for global operations Paul Egger with TELUS International Philippines vice president for Application Management and IT Services &lpar;AMITS&rpar; Jonathan Dayao&comma; and SGS Philippines managing director Rosario Cajucom-Bradbury<&sol;p>&NewLine;<p>Manila&comma; Philippines &&num;8211&semi; TELUS International Philippines &lpar;TIP&rpar; was recently recognized as one of a handful of ISO 20000-certified outsourcing companies in the country by the Société Générale de Surveillance &lpar;SGS&rpar; Philippines&period; The recognition ceremony was held recently at the TELUS office in Market&excl; Market&excl;<&excl;--more--><&sol;p>&NewLine;<p>The gathering was attended by TELUS International vice president for Global Operations Paul Egger&comma; TIP&&num;8217&semi;s vice president for Application Management and IT Services &lpar;AMITS&rpar; Jonathan Dayao and his team&comma; as well as SGS Philippines&&num;8217&semi; managing director Rosario Cajucom-Bradbury&comma; who awarded said recognition&period;<&sol;p>&NewLine;<p>&&num;8220&semi;The ISO 20000 certification emphasizes our commitment to service improvement and quality&period; It is proof that our IT management services are world-class and at par with the best in the world&comma;&&num;8221&semi; said Jonathan Dayao&period; &&num;8220&semi;This is not a mere recognition ceremony&comma; but a celebration of talent&period;&&num;8221&semi;<&sol;p>&NewLine;<p>Rosario Cajucom-Bradbury stated&comma; &&num;8220&semi;With the ISO 20000 recognition&comma; we share a distinct partnership with TELUS International Philippines in terms of excellence and leadership&comma; but most importantly&comma; customer commitment&period; TELUS International Philippines worked hard for the certification&comma; which benefits not only the company&comma; but also its clients and employees&period;&&num;8221&semi;<&sol;p>&NewLine;<p>Mr&period; Egger has great confidence in the TIP team behind the achievement&comma; &&num;8220&semi;The establishment of ISO 20000 certification was the result of a tremendous team effort between our partners and the many TELUS International team members who supported the exercise selflessly&period; This certification demonstrates the pre-eminence of our service in the market&semi; however it is our skilled TELUS International team members and their commitment and dedication to high-quality service and continuous improvement that sets us apart from the competition&period;&&num;8221&semi;<&sol;p>&NewLine;<p><b>About TELUS International Philippines&comma; Inc&period;<&sol;b><br &sol;>&NewLine;TELUS International Philippines&comma; Inc&period; is a leading Philippine-based provider of contact center and business process outsourcing solutions&period; It is a subsidiary of TELUS Communications&comma; a leading national telecommunications company in Canada&comma; with &dollar;9&period;8 billion of annual revenue and 12&period;3 million customer connections including 7 million wireless subscribers&comma; 3&period;3 million wireline network access lines&comma; and 1&period;2 million Internet subscribers&period; For more information about TELUS International&comma; please visit <a href&equals;"http&colon;&sol;&sol;www&period;telusinternational&period;com&sol;" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer">telusinternational&period;com<&sol;a>&period;<&sol;p>&NewLine;

J Darell Sapin

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