Cloud-based services provider offers more efficient, less costly call center solutions (Manila, Philippines) – Leading cloud-based solutions provider inContact recently…
Software provider signs up deal with local BPO ...
In photo: (L) TELUS International Philippines team members and TELUS International University students enjoy the new TIU library; (R) Javier…
BPAP and O2P to present results of year’s first industry survey Manila, Philippines – The Business Processing Association of the…
In photo: TELUS International vice president for global operations Paul Egger with TELUS International Philippines vice president for Application Management…
The business process outsourcing (BPO) industry has been providing a massive stimulus to the Philippine economy in the form of...…
Cloud solutions to reduce costs while increasing performance (Manila, Philippines) – At least 75% of customer service centers will use…
Fifth call center and training convention to address BPAP IT-BPO Road Map goal for 2016 (Manila, Philippines) – Despite the…
Find out the secrets and strategies on how you can coexist harmoniously with difficult people in the workplace and in...…
Awareness through service marketing to strengthen the country's non-voice sector (Manila, Philippines, February 14, 2011) – Market research consulting firm…
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